Trust & compliance library

The group's documentation, in one place.

NovaLink and every community on the platform are governed by one shared trust & compliance library. These are the same published documents partners, enterprise customers and regulators can rely on. Filter by area or search, and select any document to open it.

Showing 22 of 22 documents

Core Agreements

NL-TERMS-01

Live

Terms and Conditions

The master agreement between the Company and every user — setting out eligibility, account and membership rules, AML/KYC obligations, the Node Telemetry License, reward credits and withdrawals, access to platform products, and the referral program.

What it covers

Eligibility & accountsMembershipAML / KYCNode Telemetry License & reward creditsReferral program
Open document

Core Agreements

NL-PRIVACY-01

Live

Privacy and Cookies Policy

How the Company collects, uses, shares and safeguards personal data — with the legal basis and retention period for each category of data, your data-subject rights, and the use of cookies.

What it covers

Data collected & purposesLegal basis & retentionInformation sharingYour rightsCookies
Open document

Core Agreements

NL-RISK-01

Live

Risk Disclosure Policy

A full and frank disclosure of the risks of participating — digital-asset volatility, technology and operational risk, regulatory uncertainty, and the absence of any guaranteed return.

What it covers

Digital-asset riskTechnology & operational riskRegulatory riskNo guaranteed returnsUser responsibilities
Open document

Governance

NL-ORG-01

Issued

Corporate Structure & Entity Register

The NovaLink entities and their roles — Ntech Link Technologies Ltd (BVI, Store Operator), Auralink Nova Technology L.L.C (Dubai, Technology Provider) and NodeLink USA, Inc. (Delaware, US Distribution) — with registration detail and a map of which entity is responsible for what.

What it covers

Group entities & registrationEntity rolesResponsibility mapForthcoming entities
Open document

Governance

NL-INDEX-01

Issued

Master Index

The index of the whole documentation set — what each document is, a topic finder, and the recommended reading order.

What it covers

Document directoryTopic finderReading orderStatus conventions
Open document

Network & Security

NL-AUP-01

Issued

Acceptable Use & Network Abuse Policy

The conduct rules for the network and the Nx1/Hx1 Home Station — prohibited activity, abuse reporting, response timeframes, and protection for operators in good standing.

What it covers

Prohibited conductAbuse reportingResponse timeframesOperator protectionEnforcement
Open document

Legal & Regulatory

NL-LE-01

Issued

Law Enforcement Request Policy

How the Company responds to legal process — what process is accepted, how traffic is attributed, emergency disclosure, and annual transparency reporting.

What it covers

Accepted legal processUS process & the CompanyTraffic attributionEmergency disclosureTransparency reporting
Open document

Privacy & Data

NL-LOGS-01

Issued

Data Minimisation & Retention Policy

A minimum-metadata, content-free retention model — what is collected across account data, Nx1/Hx1 Home Station telemetry and third-party workload sessions, what is never retained, and the retention window for each layer.

What it covers

Three-layer data modelRetention windowsNo content loggingAttribution metadataIndependent assurance plan
Open document

Operator Protection

NL-NOA-01

Issued

Node Operator Agreement & Indemnity

The agreement between the Company and an Nx1/Hx1 Home Station host — workload opt-in controls, and a contractual indemnity for documented third-party workload incidents.

What it covers

Workload classesOpt-in controlsOperator indemnityHow to claim
Open document

Network & Security

NL-SEC-01

Issued

Technical Security Whitepaper

The architecture, threat model and controls — workload isolation, code signing, networking, identity, and the certification roadmap.

What it covers

Threat modelWorkload isolationCode signingCryptographyIncident response
Open document

Network & Security

NL-ARCH-01

Issued

Network Architecture & Workload Isolation

The network topology and the per-class isolation model, plus router-by-router guidance for safely placing the Nx1/Hx1 Home Station on a home network.

What it covers

Network topologyPer-class isolationNetwork setup guidanceInbound port policyPublic IP behaviour
Open document

Network & Security

NL-VDP-01

Issued

Vulnerability Disclosure Policy

How security researchers report issues, the response timeframes, and the safe-harbor protection for good-faith research.

What it covers

Disclosure scopeResponse timeframesSafe harborCoordinated disclosure
Open document

Legal & Regulatory

NL-SANC-01

Issued

Sanctions & OFAC Compliance Policy

The sanctions lists screened, prohibited persons and jurisdictions, onboarding screening and ongoing monitoring across the group.

What it covers

OFAC / EU / UK / UN listsProhibited jurisdictionsOnboarding screeningOngoing monitoring
Open document

Operator Protection

NL-ISP-01

Issued

ISP Compatibility Note

How a Node Operator should position the Nx1/Hx1 Home Station with their internet provider, what to look for in ISP terms, and what to do if an ISP makes contact.

What it covers

ISP terms guidanceResidential vs business plansCountry notesIf your ISP contacts you
Open document

Legal & Regulatory

NL-AU-01

Position memo

Australian Compliance Memorandum

The Company's regulatory position for Australia — Corporations Act, AUSTRAC, AFSL, Australian Consumer Law, Privacy Act and the Spam Act.

What it covers

Financial-product analysisAUSTRACAFSL positionConsumer guaranteesPrivacy Principles
Open document

Privacy & Data

NL-GDPR-01

Issued

GDPR Addendum (EU + UK)

EU and UK GDPR provisions — lawful bases, international transfers, subprocessors, data-subject rights and breach notification.

What it covers

Lawful basis tableInternational transfersSubprocessor listData-subject rightsRepresentatives
Open document

Privacy & Data

NL-USPRIV-01

Issued

US State Privacy Addendum

CCPA/CPRA and the other US state privacy laws — issued by the Company as the responsible US company.

What it covers

CCPA / CPRAResponsible US companyConsumer rightsOther US state laws
Open document

Operator Protection

NL-INS-01

Issued

Insurance & Indemnity One-Pager

A plain-language explanation for Node Operators of what the Company stands behind, what is excluded, and how to make a claim.

What it covers

What the Company commits toExclusionsHow to claimInsurance roadmap
Open document

Governance

NL-ROAD-01

Issued

Compliance & Certification Roadmap

The public, quarter-by-quarter plan of independent assurance milestones — what we have, what is coming, and by when.

What it covers

Quarterly milestonesAudit commitmentsCertification timelineStatus tracking
Open document

Legal & Regulatory

NL-HW-01

Issued

Hardware Compliance Statement

The hardware conformity position for the Nx1/Hx1 Home Station — FCC, CE, UKCA, RCM and RoHS by market, with the conformity status for each region.

What it covers

FCC / CE / UKCA / RCMRoHS & e-wasteConformity by marketTesting & documentation
Open document

Privacy & Data

NL-LATAM-01

Position memo

Latin America Data Protection Memorandum

Who holds your data, what the Nx1/Hx1 Home Station can and cannot see, ten plain commitments, and the data-protection law of every Latin American country — with your rights and how to use them.

What it covers

Ten commitmentsCountry-by-country law registerARCO rightsCross-border transfers
Open document

Operator Protection

NL-LATAM-02

Position memo

Latin America ISP & Home Internet Memorandum

Every ISP objection answered one by one — reselling, commercial use, servers, congestion, blacklists, security, licensing — plus the region's net-neutrality laws and how the Company stands behind you.

What it covers

7 objections answeredNet neutrality by countryISP contractsWorked examples
Open document